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1

The trade-off of servicing empowerment on employees’ service performance: examining the underlying motivation and workload mechanisms

Kimmy Wa Chan, Wing Lam

Journal:

Journal of the Academy of Marketing Science

Year:

2011

Language:

english

File:

PDF, 470 KB

english, 2011

2

How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism

Chan, Kimmy Wa, Wan, Echo Wen

Journal:

Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 514 KB

english, 2012

3

Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures

Chan, Kimmy Wa, Yim, Chi Kin (Bennett), Lam, Simon S.K

Journal:

Journal of Marketing

Year:

2010

Language:

english

File:

PDF, 287 KB

english, 2010

4

Fostering Customer Ideation in Crowdsourcing Community: The Role of Peer-to-peer and Peer-to-firm Interactions

Chan, Kimmy Wa, Li, Stella Yiyan, Zhu, John Jianjun

Journal:

Journal of Interactive Marketing

Year:

2015

Language:

english

File:

PDF, 961 KB

english, 2015

5

Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters

Li, Xueni (Shirley), Chan, Kimmy W A, Kim, Sara, Aggarwal, Pankaj

Journal:

Journal of Consumer Research

Year:

2018

Language:

english

File:

PDF, 603 KB

english, 2018

6

Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Efficacy

Yim, Chi Kin (Bennett), Chan, Kimmy Wa, Lam, Simon S.K

Journal:

Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 473 KB

english, 2012

7

Good to Be Novel? Understanding How Idea Feasibility Affects Idea Adoption Decision Making in Crowdsourcing

Chan, Kimmy Wa, Li, Stella Yiyan, Zhu, John Jianjun

Journal:

Journal of Interactive Marketing

Year:

2018

Language:

english

File:

PDF, 968 KB

english, 2018

8

Modeling sequence evolution in acute HIV-1 infection

Ha Youn Lee, Elena E. Giorgi, Brandon F. Keele, Brian Gaschen, Gayathri S. Athreya, Jesus F. Salazar-Gonzalez, Kimmy T. Pham, Paul A. Goepfert, J. Michael Kilby, Michael S. Saag, Eric L. Delwart, Mich

Journal:

Journal of Theoretical Biology

Year:

2009

Language:

english

File:

PDF, 918 KB

english, 2009

9

Corrigendum to “Modeling sequence evolution in acute HIV-1 infection” [J. Theor. Biol. 261 (2009) 341–360]

Ha Youn Lee, Elena E. Giorgi, Brandon F. Keele, Brian Gaschen, Gayathri S. Athreya, Jesus F. Salazar-Gonzalez, Kimmy T. Pham, Paul A. Goepfert, J. Michael Kilby, Michael S. Saag, Eric L. Delwart, Mich

Journal:

Journal of Theoretical Biology

Year:

2012

Language:

english

File:

PDF, 93 KB

english, 2012

10

Understanding consumer-to-consumer interactions in virtual communities: The salience of reciprocity

Kimmy Wa Chan, Stella Yiyan Li

Journal:

Journal of Business Research

Year:

2010

Language:

english

File:

PDF, 241 KB

english, 2010

11

Gastrointestinal dysmotility disorders in critically ill dogs and cats

Whitehead, KimMi, Cortes, Yonaira, Eirmann, Laura

Journal:

Journal of Veterinary Emergency and Critical Care (Blackwell)

Year:

2016

Language:

english

File:

PDF, 275 KB

english, 2016

12

Rising incidence of early-onset colorectal cancer â a call to action

Akimoto, Naohiko, Ugai, Tomotaka, Zhong, Rong, Hamada, Tsuyoshi, Fujiyoshi, Kenji, Giannakis, Marios, Wu, Kana, Cao, Yin, Ng, Kimmie, Ogino, Shuji

Journal:

Nature Reviews Clinical Oncology (formerly Nature Clinical Practice Oncology)

Year:

2020

File:

PDF, 1.53 MB

2020

13

Multiple reference effects in service evaluations: Roles of alternative attractiveness and self-image congruity

Chi Kin (Bennett) Yim, Kimmy Wa Chan, Kineta Hung

Journal:

Journal of Retailing

Year:

2007

Language:

english

File:

PDF, 377 KB

english, 2007

14

Strengthening Customer Loyalty Through Intimacy and Passion: Roles of Customer–Firm Affection and Customer–Staff Relationships in Services

Yim, Chi Kin (Bennett), Tse, David K, Chan, Kimmy Wa

Journal:

Journal of Marketing Research

Year:

2008

Language:

english

File:

PDF, 343 KB

english, 2008

15

Hurting or helping? The effect of service agents’ workplace ostracism on customer service perceptions

Wan, Echo Wen, Chan, Kimmy Wa, Chen, Rocky Peng

Journal:

Journal of the Academy of Marketing Science

Year:

2016

Language:

english

File:

PDF, 776 KB

english, 2016

16

Strengthening Customer Loyalty through Intimacy and Passion: Roles of Customer—Firm Affection and Customer—Staff Relationships in Services

Chi Kin (Bennett) Yim, David K. Tse and Kimmy Wa Chan

Journal:

Journal of Marketing Research

Year:

2008

Language:

english

File:

PDF, 2.97 MB

english, 2008

17

Assessing Celebrity Endorsement Effects in China

Hung, Kineta, Chan, Kimmy W., Tse, Caleb H.

Journal:

Journal of Advertising Research

Year:

2011

Language:

english

File:

PDF, 361 KB

english, 2011

18

A clown, a political messiah or a punching bag? Rethinking the performative identity construction of celebrity through social media

Tse, Tommy, Leung, Vivienne, Cheng, Kimmy, Chan, Joey

Journal:

Global Media and China

Year:

2018

Language:

english

File:

PDF, 150 KB

english, 2018

19

Ensuring inclusive environments for students with disabilities: school leaders play a linchpin role

Esposito, M.C. Kate, Tang, Kimmie, Kulkarni, Saili S.

Journal:

Journal of Educational Administration & History

Year:

2019

Language:

english

File:

PDF, 920 KB

english, 2019

20

Investigating the Effects of Stealthing Justifications on Rape Perceptions

Nguyen, Kimmy Khanh, Weeks, Cody, Stenstrom, Douglas

Journal:

Violence Against Women

Year:

2020

File:

PDF, 259 KB

2020

21

Moving to Mars: Design for the Red Planet,

Parker, Kimmie Fabian

Journal:

Design and Culture

Year:

2020

File:

PDF, 310 KB

2020

22

What Feedback Matters? The Role of Experience in Motivating Crowdsourcing Innovation

Chanm, Kimmy Wa, Li, Stella Yiyan, Ni, Jian, Zhu, John JianJun

Journal:

Production and Operations Management

Year:

2020

File:

PDF, 1.05 MB

2020

23

Protein synthesis, DNA degradation, and morphological changes during programmed cell death in labial glands of Manduca sexta

Jana Jochová, Daniela Quaglino, Zahra Zakeri, Kimmy Woo, Marianna Sikorska, Valerie Weaver, Richard A. Lockshin

Journal:

Year:

1997

Language:

english

File:

PDF, 533 KB

english, 1997

24

Review of analytical techniques used in proficiency-testing programs for melamine in animal feed and milk

Patricia W.S. Chu, Kimmy M. Chan, Samuel T.C. Cheung, Yiu-chung Wong

Journal:

TrAC Trends in Analytical Chemistry

Year:

2010

Language:

english

File:

PDF, 609 KB

english, 2010

25

An AMPK-FOXO Pathway Mediates Longevity Induced by a Novel Method of Dietary Restriction in C. elegans

Eric L. Greer, Dara Dowlatshahi, Max R. Banko, Judit Villen, Kimmi Hoang, Daniel Blanchard, Steven P. Gygi, Anne Brunet

Journal:

Current Biology

Year:

2007

Language:

english

File:

PDF, 1.15 MB

english, 2007

26

An overview of the SMES ETM program: the Bechtel team's perspective

Loyd, R.J., Walsh, T.E., Kimmy, E.R., Dick, B.E.

Journal:

IEEE Transactions on Magnetics

Year:

1989

Language:

english

File:

PDF, 564 KB

english, 1989

27

SMES conductor design

Walker, D.L., Kimball, F.M., Kimmy, E.R., Peck, S.D., van den Bergh, H.H., Loyd, R.J., Luongo, C.A.

Journal:

IEEE Transactions on Magnetics

Year:

1989

Language:

english

File:

PDF, 424 KB

english, 1989

28

Development of a measure of relationship perception in schizophrenia

Mark J. Sergi, Alan P. Fiske, William P. Horan, Robert S. Kern, Kimmy S. Kee, Kenneth L. Subotnik, Keith H. Nuechterlein, Michael F. Green

Journal:

Psychiatry Research

Year:

2009

Language:

english

File:

PDF, 177 KB

english, 2009

29

Positioning Library Data for the Semantic Web: Recent Developments in Resource Description

Journal:

Journal of Web Librarianship

Year:

2013

Language:

english

File:

PDF, 552 KB

english, 2013

30

The Holocaust in Contemporary Israeli Haredi Popular Religion

Journal:

Year:

2002

Language:

english

File:

PDF, 3.20 MB

english, 2002

31

The Internal Popular Discourse of Israeli Haredi Women

Journal:

Archives de sciences sociales des religions

Year:

2003

Language:

english

File:

PDF, 3.22 MB

english, 2003

32

Musicking Online: Organizing Reference Sources in the Digital Age

Journal:

Journal of Electronic Resources Librarianship

Year:

2012

Language:

english

File:

PDF, 68 KB

english, 2012

33

Hybrid Molecular Brushes with Chitosan Backbone: Facile Synthesis and Surface Grafting

Hall-Edgefield, Desirae L., Shi, Tony, Nguyen, Kimmy, Sidorenko, Alexander

Journal:

ACS Applied Materials & Interfaces

Year:

2014

Language:

english

File:

PDF, 1.42 MB

english, 2014

34

Key design selections for the 20.4 MWh SMES/ETM

Loyd, R.J., Walsh, T.E., Kimmy, E.R.

Journal:

IEEE Transactions on Magnetics

Year:

1991

Language:

english

File:

PDF, 465 KB

english, 1991

35

Mitochondrial dysfunction and neurodegeneration in multiple sclerosis

Su, Kimmy, Bourdette, Dennis, Forte, Michael

Journal:

Frontiers in Physiology

Year:

2013

Language:

english

File:

PDF, 1.30 MB

english, 2013

36

Magnetic resonance imaging of breast augmentation: a pictorial review

Wong, Ting, Lo, Lai Wan, Fung, Po Yan Eliza, Lai, Hiu Yan Miranda, She, Hoi Lam Helen, Ng, Wing Kei Carol, Kwok, King Ming Kimmy, Lee, Chiu Man

Journal:

Insights into Imaging

Year:

2016

Language:

english

File:

PDF, 8.99 MB

english, 2016

37

International Financial Volatility

Griffith-Jones, Stephany, Kimmis, Jenny

Journal:

Journal of Human Development

Year:

2003

Language:

english

File:

PDF, 220 KB

english, 2003

38

Tradition Renewed: A History of the Jewish Theological Seminary of America, I: The Making of an Institution of Jewish Higher Learning; II: Beyond the Academyby Jack Wertheimer

Review by: קימי קפלן and Kimmy Caplan

Journal:

Zion / ציון

Year:

1999

File:

PDF, 687 KB

1999

39

הרב יעקב יוסף, הרב הכולל ליהודי ניו-יורק: היבטים חדשים / Rabbi Jacob Joseph, New York's Chief Rabbi: New Perspectives

קימי קפלן and Kimmy Caplan

Journal:

Hebrew Union College Annual

Year:

1996

Language:

english

File:

PDF, 3.27 MB

english, 1996

40

New pay deal and the merits of industrial action

Eldridge, Kimmy

Journal:

British Journal of Nursing

Year:

2008

Language:

english

File:

PDF, 46 KB

english, 2008

41

Public's perception of celebrities with serious illness in Hong Kong and the impact of media stories of ill celebrities on health awareness and behaviour

Leung, Vivienne S. Y., Cheng, Kimmy

Journal:

Journal of Communications In Healthcare

Year:

2016

Language:

english

File:

PDF, 441 KB

english, 2016

42

The effect of Spraino® slide patches on muscle activity and ankle joint loading during a turning manoeuvre

Kersting, Uwe, Andersen, Diana V, Nørgaard, Emma M.T., Jørgensen, Emmelie P., Andersen, Jacob S., Seeberg, Kimmie K., Nørding, Mads, Jensen, Oda J., Lysdal, Filip G.

Journal:

Footwear Science

Year:

2017

Language:

english

File:

PDF, 455 KB

english, 2017

43

Explaining Canada–US Differences in Attitudes Toward Crime and Justice: An Empirical Test of S.M. Lipset’s Account

Baxter-Moore, Nick, Eagles, Munroe, Aheer, Dupinder, Maxwell, Racquel, Pilkey, Lisa-Anne, Samra, Kimmy

Journal:

The American Review of Canadian Studies

Year:

2016

Language:

english

File:

PDF, 1.70 MB

english, 2016

44

Keeping Score, Digitally

Journal:

Music Reference Services Quarterly

Year:

2018

Language:

english

File:

PDF, 656 KB

english, 2018

45

Effectiveness of a Radiographic Anatomy Software Application for Enhancing Learning of Veterinary Radiographic Anatomy

Reiter, Rachel, Viehdorfer, Matt, Hescock, Kimmy, Clark, Terri, Nemanic, Sarah

Journal:

Journal of Veterinary Medical Education

Year:

2018

Language:

english

File:

PDF, 992 KB

english, 2018

46

Integrating Insect Life History and Food Plant Phenology: Flexible Maternal Choice Is Adaptive

Fei, Minghui, Harvey, Jeffrey, Weldegergis, Berhane, Huang, Tzeyi, Reijngoudt, Kimmy, Vet, Louise, Gols, Rieta

Journal:

International Journal of Molecular Sciences

Year:

2016

Language:

english

File:

PDF, 1.38 MB

english, 2016

47

Focusing subwavelength grating coupler for mid-infrared suspended membrane germanium waveguides

Kang, Jian, Cheng, Zhenzhou, Zhou, Wen, Xiao, Ting-Hui, Gopalakrisna, Kimmy-Laure, Takenaka, Mitsuru, Tsang, Hon Ki, Goda, Keisuke

Journal:

Year:

2017

Language:

english

File:

PDF, 1.72 MB

english, 2017

48

Phase 1 dose-escalation study of momelotinib, a Janus kinase 1/2 inhibitor, combined with gemcitabine and nab-paclitaxel in patients with previously untreated metastatic pancreatic ductal adenocarcinoma

Ng, Kimmie, Hendifar, Andrew, Starodub, Alexander, Chaves, Jorge, Yang, Yingsi, Koh, Brian, Barbie, David, Hahn, William C., Fuchs, Charles S.

Journal:

Investigational New Drugs

Year:

2018

Language:

english

File:

PDF, 570 KB

english, 2018

49

Stereotactic Body Radiotherapy (SBRT) for Intrahepatic and Hilar Cholangiocarcinoma

Mahadevan, Anand, Dagoglu, Nergiz, Mancias, Joseph, Raven, Kristin, Khwaja, Khalid, Tseng, Jennifer F, Ng, Kimmie, Enzinger, Peter, Miksad, Rebecca, Bullock, Andrea, Evenson, Amy

Journal:

Journal of Cancer

Year:

2015

Language:

english

File:

PDF, 487 KB

english, 2015

50

Double-Masked, Randomized, Phase 2 Evaluation of Abicipar Pegol (an Anti-VEGF DARPin Therapeutic) in Neovascular Age-Related Macular Degeneration

Callanan, David, Kunimoto, Derek, Maturi, Raj K., Patel, Sunil S., Staurenghi, Giovanni, Wolf, Sebastian, Cheetham, Janet K., Hohman, Thomas C., Kim, Kimmie, López, Francisco J., Schneider, Susan

Journal:

Journal of Ocular Pharmacology and Therapeutics

Year:

2018

Language:

english

File:

PDF, 393 KB

english, 2018